Frequently Asked Questions
Everything you need to know about our wholesome food and delivery process.
How do you ensure the freshness of perishable items during shipping?
We use specialized temperature-controlled packaging and eco-friendly insulation to ensure your goods stay fresh from our warehouse to your doorstep.
What is the shelf life of Goodness Me! organic products?
Most of our pantry staples have a shelf life of 6 to 12 months. Each product is clearly labeled with a 'Best Before' date to ensure you enjoy peak flavor and nutrition.
Do you offer international shipping?
Currently, we only ship within the continental United States to maintain the strict quality and safety standards of our food products during transit.
What should I do if my order arrives damaged?
If your items arrive damaged or if there are any quality concerns, please take a photo and contact our support team within 48 hours for a full refund or replacement.
Are your products suitable for specific dietary restrictions?
Yes, we offer a wide range of gluten-free, vegan, and keto-friendly options. You can use our website filters to shop by your specific dietary requirements.
Can I modify or cancel my subscription order?
Absolutely. You can skip a delivery, change your product selection, or cancel your subscription at any time through your account dashboard.